Palm Harbor MRI

MRI Associates of Palm Harbor
d.b.a. PALM HARBOR MRI

Facility Profile
  • NPI Number: 1568422996
  • TAX ID: 593299683
  • 32615 US Highway 19 North Palm Harbor, Florida 34684
  • Monday – Friday 7:00 am to 10:00 pm
  • Saturday & Sunday 8:00 am to 7:00 pm (MRI only)
  • Phone: 727.787.6900
  • Fax: 727.216.4789
Palm Harbor MRI
3.8
Based on 206 reviews
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H. B.H. B.
18:49 27 Nov 24
Please consider your time if you what to go to this place. I went there from 12:24 in an empty office to 12:47 PM but they were too busy to call me back and manager Micki thinks that I did not wait long enough according to the notes on my chart. The office was empty, no other patients at all.
Kathleen PKathleen P
17:23 25 Nov 24
I have been referred here several times and finally decided to review. I have had no problem scheduling or getting results. Very happy with that. My problem is the staff attitude. At first I thought it could just be a bad day, but the atmosphere and attitudes of staff have behaved the same for several visits. None of the staff makes any attempt to be personable or put clients at ease. You go away feeling like you’re invisible to them. No one looks you in the eye, smiles, engages, but rather makes you feel you are an annoyance. Seniors, the majority of the client base, are pretty much invisible as persons to them. The staff is desperately in need of people skills. Efficient, but the ennui is troubling.
Tiffany SteppenbackerTiffany Steppenbacker
14:06 23 Nov 24
My MRI experience here was very good. They are communicative and organized. Jay did my MRI and was kind, explained everything very well and made me feel comfortable.
Stacey KehnStacey Kehn
17:00 15 Nov 24
Had an ultrasound done and was called by a tech that they performed the test on the wrong breast and that I would need to come back in. Scheduled another appointment. After checking in with the receptionist, I sat there and waited for about 10 minutes when she finally called me back up to the desk and said, they made a mistake. The original test was done on the correct breast. What a waste of my time. Why didn’t you call to let me know?
Dana RiveraDana Rivera
16:37 14 Nov 24
Been waiting over an hour no one has been called whole time I’ve been here better off going anywhere else
Judy DeLilloJudy DeLillo
14:04 28 Oct 24
Jasenta BuellJasenta Buell
17:18 23 Oct 24
Just unnecessarily difficult and leaves out information when scheduling appointments and requirements for an apt
Candace CarterCandace Carter
13:39 23 Oct 24
showed up for my first appt after being told over the phone I did NOT need a referral. had to reschedule. came for second appointment and the technician was very rude. I had to bring my infant daughter and she gave me attitude about it. I know she cannot go in the room but she was fast asleep and I kept her outside the room. I felt very uncomfortable with the technician, I work with the public and would never treat anyone like she did.
Chrys SontagChrys Sontag
11:55 15 Oct 24
Palm Harbor MRI was able to get me in same day for an MRI in an open unit. I was in extreme pain so I was grateful for the quick availability. Ameila at the front desk saw my distress and quickly came around to assist with paperwork and offered me water. The MRI tech was awesome, professional and sensitive to my discomfort. Despite the pain the staff made this was a great experience for me and I would highly recommend Palm Harbor MRI.
ellen fineellen fine
13:47 27 Aug 24
I’m getting very frustrated with trying to make an appointment. They have told me for two days now that the tech will check on my husband‘s implant that I sent them a copy of yesterday afternoon in order to schedule an MRI. Now they’re telling me to call back in a day or two just to schedule it. The hold times are quite long just waiting to talk to somebody.
YayaYaya
23:31 16 Aug 24
I am not a 5 star review type person. I have (apparently) high expectations on the topic of customer service. I was raised with the belief that customers matter, and you (should) get what you pay for. Those two principles no longer seem to be the case. I digress.We were originally referred to another well known high profile hospital group for an MRI. They lost the order, the staff were rude, etc. I finally decided that I would not use them – and would find another company to do the MRI. From the time I contacted MRI Associates until right this minute (we are here getting the MRI) the experience and interactions have all been amazing. The staff are kind, happy, helpful and professional. I highly recommend this company for imaging – in our case an MRI.ASHLEY AND ARLENE at the front desk are amazing!!!
Susan LyonsSusan Lyons
19:08 07 Aug 24
My 19 year old daughter found a lump in her breast- needless to say, her fear and anxiety was through the roof with anticipation of the unknown. Her doctor ordered a mammogram and breast ultrasound. She got an appointment the very next day at Palm Harbor MRI and was met by very compassionate staff- from the front desk to the techs. The staff were extremely patient with her- answered all of her questions while showing caring empathy. They made her feel at ease and didn’t rush her. I’m so happy we went there and would highly recommend anyone who needs their services to go there.
Renee DeMassoRenee DeMasso
18:35 24 Jul 24
I am a long time patient of this imaging center. Everyone is so kind, knowledgeable and patient. I especially appreciate Ashley at the front desk. She always has a smile on her face and provides me with exemplary customer service. Thank you!
Brooke TateBrooke Tate
18:27 09 Jul 24
Scheduling was so easy, the staff were so nice and accommodating. Made the entire process less stressful.
G LG L
02:07 14 Jun 24
I recently had an appointment at Palm Harbor MRI Associates and couldn’t be happier with my experience. The staff was incredibly professional, friendly, and attentive from the moment I walked in. The facility is clean and modern, making me feel comfortable and at ease. The technicians were skilled and patient, ensuring I was relaxed and informed throughout the procedure. The results were delivered promptly, with clear and thorough explanations from the radiologist. I highly recommend Palm Harbor MRI Associates for anyone in need of imaging services
Benjamin J. HofrichterBenjamin J. Hofrichter
19:43 05 Jun 24
I had an appointment at 8:15am today. I got there at 8 am and waited until 8:45 to be called in. During the wait time no one told me that they scheduled me for the smaller MRI machine. When I was called back the first thing the technician asked was if I was claustrophobic because I was scheduled for the closed MRI and he didn’t think I would fit. We tried and I did not fit. He told me that they had an open MRI and I would fit in there and he would see if he could get me in it. He came back and told me to go to the front and speak with the lady who checked me in. When I did, she said they had to reschedule me. I told her I had to take off work to be there and that I would have to take off work if I have to reschedule. She said there was nothing she could do. I told her I would schedule with another company and left. About 35 minutes later I returned because I forgot to get back the Dr.’s order for the MRI and when I spoke with the same lady about the order and also getting all the papers I signed returned she got up and went to the shredder box and looked through the papers on top of the box. She then went into the back and came back without them. She then went onto the computer and as she was doing this, the other lady that was sitting there lifted up a black garbage can and pulled my paperwork out of it. When I questioned them throwing it away she said that’s their shredder. I told her its not and that the other lady walked to the shredder and looked at the papers there and she just looked at me.I would not recommend this company for anything. The technician was very polite and helpful but the ladies up front didn’t seem to care at all and didn’t care that I had to take off work (and loose a days pay to be there) and would have to take off work again.
April AdamsApril Adams
18:29 04 Jun 24
They will give you false information when you get a scan here! I’m currently pregnant and they have delayed my medical care. They said they saw no gestational sac and I can feel the baby moving in my stomach. I have very high blood pressure and high sugar levels. I wouldn’t seek Care here every again for anything. I don’t know how legally they are allowed to get away with false information but they did they were allowed to give false statements on my medical report.
Kevin RichardKevin Richard
17:25 26 May 24
I have used Palm Harbor MRI on 2 occasions now for X-rays. Girls upfront very nice, and the whole crew in the back, including Tiffany the RT is Outstanding! In and Out with easy! Thanks everyone~ Army Veteran
Nodir FNodir F
18:01 17 May 24
I recently visited Palm Harbor MRI for a scan, and I had an exceptional experience from start to finish. The facility is state-of-the-art, and the environment is clean and welcoming. The staff is incredibly professional, courteous, and attentive, making me feel comfortable and well-cared for throughout the entire process.Scheduling the appointment was straightforward and convenient, and the front desk staff were helpful and efficient in handling all the paperwork. The MRI technician was extremely knowledgeable and explained the procedure clearly, which helped alleviate any anxiety I had.During the scan, the technician ensured I was comfortable and frequently checked in with me to make sure I was doing okay. The entire process was smooth and completed in a timely manner. I also appreciated the quick turnaround time for the results, which were promptly communicated to my doctor.Overall, I highly recommend Palm Harbor MRI for anyone needing imaging services. The combination of cutting-edge technology, excellent staff, and a patient-centered approach made my experience outstanding. I will definitely return here for any future imaging needs.
Maria FallsMaria Falls
02:41 17 May 24
Very disappointed tonight. Went for an MRI and when made appointment told the lady I am very claustrophobic she recommended the wider machine and said because of the location where it was needed they would not stick my whole body in the machine. I checked in tonight and the story was totally different and the tech made it worst was a very nasty old lady who needs to retire. No bedside manner and was preaching at me for everything I said. Horrible experience. I left the place. I have been coming for mammograms , CT scans ,ultrasounds etc for about 15yrs and it has always been wonderful from setting appointment to procedure day but definitely not tonight. Will find a different place for an open MRI.
E SE S
22:05 16 May 24
The ladies at the front desk were all gracious, unlike many of their colleagues elsewhere, who are Welcome-to-the-Assembly-Line. Kevin and his colleague were friendly administering the MRI (no fun)Would definitely return, though hope I don’t have to!
I recently had a CT scan and when I realized I was experiencing a reaction, the technician called a radiologist in the room in less than a minute. They were caring, reassuring and clearly explained their protocol. I was carefully monitored until my blood pressure was in a normal range. The office staff made a well-being telephone call to me later thatafternoon.This is why I have been a patient for over fifteen years.
JOANNE JONESJOANNE JONES
13:07 03 May 24
Palm Harbor facility very professional staff. I have been twice in 2 months.
Catherine O.Catherine O.
16:29 01 May 24
I made my dex and mri appointments for 9 am on 5/1/2024. Was on time and had the Dex. Went downstairs as I had been instructed and was told my MRI was at 11:30. I’m never wrong about my appointments, I keep them written and also on my computer calendar on email accounts. Came back at 11:30 and a young woman took me into the MRI area. I was wearing a t-shirt and she asked if I had an underwire bra on, which I did. She told me to take it off and just leave my T-shirt on. I came out of the little room and there was a man waiting. Nobody gave me any kind of covering. I felt like I was standing there topless. It felt very HUMILIATING. What is wrong with this place??? I can’t begin to describe how uncomfortable this was. The young woman was not friendly at all and I feel should have brought me a paper gown covering as well. They stuck me head first into the MRI which I was unable to complete. I was told by others I could go feet first. REALLY HORRIBLE EXPERIENCE. Have no idea how to get the help I seriously need here in Florida for my serious neck and spine problems.To be clear: Nobody contacted me later for “well being check” and there was zero empathy from the staff, especially noted by their lack of etiquette in giving me a robe and making me stand there with t-shirt on with no bra. Maybe they should change their business to hoot.ers
Vanessa CorreaVanessa Correa
20:26 23 Apr 24
I would like to Thank Tim and his team at MRI Associates in Palm Harbor. They were extremely considerate and helpful in my time of need. From the moment that I walked in l, to getting my MRI done, the tech and front desk were absolutely amazing. They did their absolute best to be as quick as possible due to the amount of pain I was in. The facility was clean organized and smelt good, best experience I had especially getting an MRI. Thank you all again for your help. Keep up the great work.
SueSue
18:02 29 Mar 24
I recently moved to Florida and am grateful that my physician recommended that I go to Palm Harbor MRI. The overall experience was outstanding, to include telephone communication with the Scheduling Department, contact with each of the employees at the reception desk as well as the tech who performed the MRI.Before writing my review, I took the time to review many of the 185 comments that preceded mine. Most were 5 stars and outlined in detail many of the positive aspects of receiving services at this site that I planned to document. In brief summary, staff demonstrated excellent customer service (via telephone and in person), were knowledgeable, professional, caring and helpful and appreciated me as a patient.Confirming that an MRI would be covered by my insurance plans was a consuming task. Staff in the scheduling department provided excellent assistance in addressing, resolving and following up with me in regard to this important matter. Kudos to Laci, Bre, Jolee and Amy who graciously ensured I was made aware of all aspects of the scheduling and insurance process to my complete satisfaction.On the day of my MRI, I had the privilege of meeting each of the staff working at the reception desk. In addition to being extremely courteous, professional and efficient, it was clear that each respected and enjoyed working with one another. Kristy, Ashley and Maddie worked very well as a team, and clearly evidenced commendable interactions with patients as well as with one another.Holly was the tech who performed the MRI, and demonstrated notable efficiency, knowledge, skills and abilities. She spontaneously indicated that she works well with all office staff and that they respect her performance. I felt confident that the test was completed proficiently.As a result of my complete satisfaction, I even had the opportunity to speak with the Facility Manager, Micki Burroughs, who was immediately available to take my call and personally, and gratefully accept my feedback.My experience at Palm Harbor MRI was outstanding and more than deserves a 5 star rating.
Kathy FisherKathy Fisher
18:38 17 Mar 24
Had a MRI done today(Sunday), for the first time. What a great experience! Very clean, with the most pleasant girls working. Thank you for working on a weekend to help make our lives a little easier. I will be back and have already spread the word on facebook for friends as well.
lori perrottilori perrotti
16:24 09 Mar 24
Shout out to Kevin, Amy and Carrie.I had an awesome experience having two MRI’s back to back. Thank you to the great team. 🫶🫶
April BrenayApril Brenay
15:07 03 Mar 24
Took my son for an MRI on his knee. He had a very good experience, they explained everything to him and made him feel safe and comfortable.
Dre DaggerDre Dagger
02:03 27 Jan 24
This place is amazing, I had my second mri today and they were so nice and accommodating. Thank you Amy for being so kind, and my MRI tech was lovely. I’m from Canada and have been really impressed both times I came here.
Tiffany WismanTiffany Wisman
16:32 03 Jan 24
I came in for an MRI from a workplace injury. I didn’t consider myself claustrophobic, but it turns out I may be. First of all,right when I came in, I noticed how beautiful and clean and bright the office was. It was still decorated with these amazing Christmas gnomes! The administrative staff that did my intake were amazing! Ashley and Christie and the team are sweet and professional and a great introduction to preparing for the rest of my visit. Teresa took me back and she was so kind and patient with me and answered all of my questions without making me feel like I was being rushed. I did have a little nervousness connected to the first MRI machine I was being prepped for and the team graciously moved me into the more comfortable one with no problem at all. I am highly recommending this office and the awesome staff for all of your imaging needs. Thank you again, Palm harbor MRI!
Angel SAngel S
14:33 23 Sep 23
This MRI facility is a well put together place to have your imaging . The front desk girl and the MRI tech are professional, so nice . I was pleased to meet them today , had a very nice experience. Unfortunately I was not well enough to get my MRI today because I do not feel well at this time and I am on medication so I will have to save the test for a later date. I was able to go back to the machine and meet all of the staff I just wasn’t feeling well by the time I went into the machine. The MRI machine looks very high tech the staff was amazing and great to me and I am very appreciative of all of their time that I spent with them. I highly recommend this MRI facility to anyone that is in need of good care and imaging with a amazing staff.I even loved the customers I met today , it just was my place to be there today. Sincerely Angel S.
Alisa OswaltAlisa Oswalt
19:43 10 Mar 23
Fast in and out. The staff was polite and professional. I actually paid cash for my x-rays, and the cost was very reasonable. The facility was also clean, had a restroom, and parking was easy. You’ll need an appointment scheduled in advance though, no walk-ins. Enlarge the picture of the building to see which suite to enter based on the type of service.
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Services / Modalities Offered

Accepted Insurances

Palm Harbo MRI works with most Insurance Companies including Automobile Carriers, Work Comp, LOP, and Medical. We are diligently working to expand this Insurance Network daily. These are the insurances we are currently accepting for your High Field MRI, High Field Wide Open Bore MRI, Arthrogam, MRI • MRV • MRCP, Traumatic Brain Injury Imaging (DTI, SWI, NeuroQuant), CT Scan, Digital X-Ray, Ultrasound, Echocardiogram, 3D Mammography, Echocardiogram, DEXA-Bone Density, Health Screening patients as of January 2023.