Testimonials

Mri Associates Of Winter Haven

4.5

Based on 297 reviews

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Teresa Luhring

19:24 23 Apr 24

They were professional, kind, and timely.

laura Circle

19:23 23 Apr 24

Got in right away and the MRI tech was very nice.

Toni Davis

17:51 23 Apr 24

Deena Chalberg

04:12 23 Apr 24

Very courteous detailed staff. On time and thorough.

Sam Carter

19:19 22 Apr 24

The place is always clean and inviting when you arrive then the staff prepares you for whatever is prescribed. The technicians are very accommodating prepared for a swift process. Thank youMelinda Carter

LYNN Staboleski

15:34 16 Apr 24

Very nice and attentive staff

Jacqulyn Sims

11:59 11 Apr 24

People are very friendly fast and make you comfortable from beginning to end of visit

Shira Stephens

00:22 11 Apr 24

The entire staff in the Winter Haven office are great! The Mri tech Nicole was exceptional, absolutely phenomenal. I don’t do well in MRIs, however she made me so comfortable and talked to me the entire time. This is the place for all of my imaging! Book your appointment in Winter haven! You won’t be disappointed.

S Mc

21:04 10 Apr 24

Everyone was friendly.

Terri Fluty

21:00 10 Apr 24

Very efficient and friendly staff was very professional and made sure I was comfortable thru all the procedures

David Gordon

18:11 08 Apr 24

Fast service. Employees very nice and professional.

Sheryl Cope

13:08 05 Apr 24

Rosa Barreto

22:56 03 Apr 24

Over all was really well. Tech was very professional and helpful.

Norman Simpson

18:42 03 Apr 24

Michael Crispen

17:08 03 Apr 24

Quick, easy, in and out in less than a half hour.

Kathy Hall

15:52 21 Mar 24

MRI of Winter Haven : all are helpful and considerate. I have been having some issues and have been there a number of times in last few months. I don’t have to wait long and staff is very understanding.

Paulette Crystal

17:38 05 Mar 24

Today I was nervous and the young lady who did my catscan went above and beyond to help me. I had issues in getting authorization on time for the appointment so I contacted insurance to expedite. They fit me into a very busy schedule to accommodate me. A good team works together at this facility.

sheila ford

17:20 07 Feb 24

The entire staff was awesome. I’ve had 3 MRI’s before without any problems but today I panicked. The technician was awesome and helped me through it so he could get the MRI complete.

Abe Cruz

20:34 16 Nov 23

They are always great. Arrived prior to appt, filled some forms for my mom, and called her in by her appt, time. About 20 mins later all done and out the door. Great office, staff is friendly and cordial.

Gabriela Cortes

21:25 06 Nov 23

They told me to show up at 4pm then when I got there they said I was late. They said that they told me to show up at 3:45, but no one told me anything about being early. They then booked me 2 more weeks out. I drove over 40 mins to come to this appointment and then they tell me I’m late because someone didn’t tell me to show early for paperwork. They could have sent the paperwork electronically or simply told me the correct time to be there.

MRI Associates – VENICE MRI

4.6

Based on 54 reviews

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Amelia Grove

20:47 12 Apr 24

I have been to Venice MRI a few times Over the last 3 years. All of the staff are tremendous. The care and kindness I received was incredible and I would never go else where. The office is lovely and clean, very professional. I would recommend to anyone in need of this service. In particular, Kim and Kelly were superstars.

Dan Brown

17:52 06 Mar 24

Great staff, friendly, answers the phone without a long wait time. Well organized with appointments and never waited a long time for my appointment. Have gone there twice and both times had the same experience. Highly Recommend

Ken Ritt

13:47 28 Feb 24

I have had at least 5 visits here in the past 3 months due to a kidney stone issue.The staff is very good and fast and easy to work with.Debbie the new ultra sound tech is great and knows how to do her job .my compliments to all.

Chris Doerrer

05:35 09 Dec 23

Kelly was able to schedule 3 procedures I needed all in the same day. When I got there Kim proceeded to do both MRI’s back to back, handed me off to Michelle to do a CT scan and I was out of there in about an hour. Couldn’t be more pleased at how comfortable they made me feel as I was suffering from sciatica in both legs and every movement was a painful effort.Fantastic experience, thanks again everyone.

Kenny Jones

18:57 08 Dec 23

Had 3 appointments at this place. Drove 1 hour to appointment. 1sappointment”we don’t have you scheduled.. OK go for 2nd scheduled appointment. “We don have you approved, have to reschedule. OK. 3rd appt. We have you approved but not scheduled. Yes you do 10 am Dec. 8, arrive at 9:45. “Nope,we.have nothing for you. “Yes you do You and lady at desk set it up and gave me date and time. I have written confirmation and patient witness to verify. “They’re nothing for you and we’re booked up. Very incompetent office per who don’t know left from right. How does this office function? No wonder they have hiring immediately notices on office door. What a fiasco. We will request physicians and providers to stop using MRI and geyt someone who can get the basics done. Poor service, no empathy, and staff could care less. Do not have half a clue what they are doing. Pathetic.

Laura Benavides

15:19 26 Oct 23

I went here yesterday for an ultrasound. It was performed by Chris. I highly recommend her. She knows exactly what she is doing and how to make you feel comfortable. The office staff at the Venice location are awesome also.

Brandon MRI

4.4

Based on 140 reviews

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Raafat Radwan

12:16 11 Apr 24

They are very kind people. And professional.

Shanon Ramsay

21:12 21 Mar 24

I want to express my dissatisfaction with this medical facility I recently visited. I went there three times and each time I found them to be disorganized, unprofessional, and lacking in proper communication. Despite booking my appointment a month in advance, they waited until the day before my visit to inform me that I was missing some important documents. Even though I had provided them with my intake information, the person conducting my MRI was unaware of the nature of my visit. Furthermore, I was made to pay a copay that I shouldn’t have, and no one in the office seemed to care about my concerns. Overall, my experience was extremely negative, and I would not recommend this facility to anyone. I gave them 2 stars because they have snacks.

Debbie London Baker

15:30 05 Mar 24

My husband and I were referred to Brandon MRI several years ago. We’ve had exemplary service from making an appointment to the technicians who do the various procedures we’ve gone for to checkout and answering questions. It’s a pleasure working with them.

Bonnie Mooney

17:41 28 Feb 24

Cannot Say Enough!♡!!!What started as a total disconnect from other parts of Insurance…This group Hit it Out Of The Park.Tammy and her staff are Amazing!The standard of professionalism, human care, kindness, thoroughness, knowledge is what you want from every office visit. They did this seamless and on point.I’m beyond graciously Thankful for the entire staff.My husband and ISincerely Thank You♡

Marc Danon

14:04 20 Feb 24

Quick and efficient. I had a late appt and was in and out in 35 minutes.

Lacey Sanford

16:04 12 Feb 24

The whole experience was, okay. The woman who took me back knew I had anxiety about the machine and didn’t try to comfort me at all. I had to ask for ear plugs and a towel for my eyes. She was acting like I was an inconvenience to her. It hurt my feelings because I’m not the type of person to ask for things or complain about anything. I was in the machine for about 20 minutes and the whole time no one said anything to me or checked to make sure I was okay (I’ve been to other MRI places and they cared a lot more about people who have these issues and occasionally check on us while in the machine). I cried almost the whole time (due to my anxiety, not because of the experience). If ever I need another MRI I will definitely be choosing another facility. If you work here and are reading this, just be kind. You never know what someone is going through.

Laura Burger

21:24 02 Nov 23

Beautiful waiting room, but no wait time. Receptionist/front desk personnel was warm and friendly, very personable and professional. No waiting, radiology techs were a bit icy 🥶….BUT…. Loved the office though, it’s the cleanest and most beautiful medical office I have ever been… this was my second visit with years between. This is the ONLY radiology office I will ever go to.

MRI Associates, Bradenton MRI

4.3

Based on 18 reviews

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Doc English

15:17 06 Mar 24

Pretty good. I can’t wait to hurt myself again so I can come back!

Robert McSparren

00:36 06 Feb 24

Staff is caring, courteous and professional. Dana performed MRI with state of the art open machine and communicated with me appropriately during procedure.

,Lois-Lynn Bellemare

16:08 29 Jan 24

I was extremely pleased with the service I received from MRI Associates. Professional but friendly. Explained everything they were doing. I have used them twice.

Valerie D

09:33 28 Jun 23

The reception staff is warm and compassionate to begin with. They’re very efficient and very willing to accommodate if possible. If you find yourself in the unfortunate position to need x rays or MRI, (I’ve had both at this location), they’re the place to go. The woman who performed my MRIs and my x-rays is excellent at her job Their radiologists have a good reputation for thorough and detailed reports.5 stars! 🤩

Rebecca Fitzgerald

14:55 21 Jun 23

me A

23:16 31 Dec 18

Brought my teenage daughter in for an MRI a couple of weeks ago, and we had a great experience! The front desk staff was warm and welcoming, and very professional. The paperwork was ready to go, and we didn’t have to wait long to be called back. The MRI technician was wonderful as well. She was very kind, friendly, patient, and made sure my daughter was comfortable before the imaging began. I would recommend MRI Associates to anyone needing imaging.

Palm Harbor MRI

3.8

Based on 187 reviews

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Sue

18:02 29 Mar 24

I recently moved to Florida and am grateful that my physician recommended that I go to Palm Harbor MRI. The overall experience was outstanding, to include telephone communication with the Scheduling Department, contact with each of the employees at the reception desk as well as the tech who performed the MRI.Before writing my review, I took the time to review many of the 185 comments that preceded mine. Most were 5 stars and outlined in detail many of the positive aspects of receiving services at this site that I planned to document. In brief summary, staff demonstrated excellent customer service (via telephone and in person), were knowledgeable, professional, caring and helpful and appreciated me as a patient.Confirming that an MRI would be covered by my insurance plans was a consuming task. Staff in the scheduling department provided excellent assistance in addressing, resolving and following up with me in regard to this important matter. Kudos to Laci, Bre, Jolee and Amy who graciously ensured I was made aware of all aspects of the scheduling and insurance process to my complete satisfaction.On the day of my MRI, I had the privilege of meeting each of the staff working at the reception desk. In addition to being extremely courteous, professional and efficient, it was clear that each respected and enjoyed working with one another. Kristy, Ashley and Maddie worked very well as a team, and clearly evidenced commendable interactions with patients as well as with one another.Holly was the tech who performed the MRI, and demonstrated notable efficiency, knowledge, skills and abilities. She spontaneously indicated that she works well with all office staff and that they respect her performance. I felt confident that the test was completed proficiently.As a result of my complete satisfaction, I even had the opportunity to speak with the Facility Manager, Micki Burroughs, who was immediately available to take my call and personally, and gratefully accept my feedback.My experience at Palm Harbor MRI was outstanding and more than deserves a 5 star rating.

Kathy Fisher

18:38 17 Mar 24

Had a MRI done today(Sunday), for the first time. What a great experience! Very clean, with the most pleasant girls working. Thank you for working on a weekend to help make our lives a little easier. I will be back and have already spread the word on facebook for friends as well.

lori perrotti

16:24 09 Mar 24

Shout out to Kevin, Amy and Carrie.I had an awesome experience having two MRI’s back to back. Thank you to the great team. 🫶🫶

April Brenay

15:07 03 Mar 24

Took my son for an MRI on his knee. He had a very good experience, they explained everything to him and made him feel safe and comfortable.

Dre Dagger

02:03 27 Jan 24

This place is amazing, I had my second mri today and they were so nice and accommodating. Thank you Amy for being so kind, and my MRI tech was lovely. I’m from Canada and have been really impressed both times I came here.

Tiffany Wisman

16:32 03 Jan 24

I came in for an MRI from a workplace injury. I didn’t consider myself claustrophobic, but it turns out I may be. First of all,right when I came in, I noticed how beautiful and clean and bright the office was. It was still decorated with these amazing Christmas gnomes! The administrative staff that did my intake were amazing! Ashley and Christie and the team are sweet and professional and a great introduction to preparing for the rest of my visit. Teresa took me back and she was so kind and patient with me and answered all of my questions without making me feel like I was being rushed. I did have a little nervousness connected to the first MRI machine I was being prepped for and the team graciously moved me into the more comfortable one with no problem at all. I am highly recommending this office and the awesome staff for all of your imaging needs. Thank you again, Palm harbor MRI!

Angel S

14:33 23 Sep 23

This MRI facility is a well put together place to have your imaging . The front desk girl and the MRI tech are professional, so nice . I was pleased to meet them today , had a very nice experience. Unfortunately I was not well enough to get my MRI today because I do not feel well at this time and I am on medication so I will have to save the test for a later date. I was able to go back to the machine and meet all of the staff I just wasn’t feeling well by the time I went into the machine. The MRI machine looks very high tech the staff was amazing and great to me and I am very appreciative of all of their time that I spent with them. I highly recommend this MRI facility to anyone that is in need of good care and imaging with a amazing staff.I even loved the customers I met today , it just was my place to be there today. Sincerely Angel S.

Alisa Oswalt

19:43 10 Mar 23

Fast in and out. The staff was polite and professional. I actually paid cash for my x-rays, and the cost was very reasonable. The facility was also clean, had a restroom, and parking was easy. You’ll need an appointment scheduled in advance though, no walk-ins. Enlarge the picture of the building to see which suite to enter based on the type of service.

Highland MRI

3.3

Based on 94 reviews

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Melissa Ladid

00:48 10 Apr 24

I wanted to give a better review but I couldn’t. The front desk staff were so rude. The mri tech was great. I had a problem with the amount they said was a copay I called insurance company and they said it was impossible for that amount. Insurance rep called and spoke to billing person yet when I got there I was told that there was some confusion about my copay I asked what that meant and received the biggest attitude from the girl at desk. I am sorry but if you can’t be asked a simply question don’t be the first contact person at the office. The office was clean it’s a shame that the staff treat patients like this.

Mike

18:01 20 Mar 24

Easily worked me in to an appointment and their kind assistance made the visit effortless and timely.

Michelle Johnson

11:31 18 Mar 24

With so many unfavorable reviews, I made sure to allot a couple hours for my ultrasound visit. However, the entire process from scheduling to scan was completely seamless. Each time I called, the phone was answered promptly (compared to their competitor whom my doctor’s office originally sent my request to that I could never get anyone on the phone). Everyone I had contact with was very polite. When I received my reminder call, I was informed of an appointment time of 9:15, which I swear it was originally 9:45 when I scheduled the appointment, however this didn’t bother me one bit since I needed to be fasted. I arrived around 8:50am, completed minimal paperwork, was called back for my scan before my 9:15 scheduled time. Kim was very pleasant and experienced. My scan was completed and I was out the door by 9:20ish. My only negative is that the interior could use some cleaning/updating, however that doesn’t affect their skill so that’s just nitpicking. Overall great experience and would highly recommend. Have yet to receive the report, so if there’s any issues with that part I may return to update my rating, although at this point I am very pleased with their service.

Beverly Vigilant

18:14 14 Mar 24

My appointment was for 10:45am. Arrived at my appointment @10:30amWaited 1 hour before the medical assistance informed me that the tech that do the X-ray was out and it would be a few minutes before another tech can squeeze me in. It was very unprofessional to have me waiting an hour before I started insisting why other patients is being seen before me, when I was at my appointment on time. The medical assistance should of informed me that the tech was out and I was on a waiting list. She didn’t even gave me the option to reschedule or be on the waiting list. That was very unprofessional. The office needs to train the assistance at the front desk on giving the customers the option to wait or to reschedule. Instead she gave me some sorry reason why I waiting for 1 hour. It was another tech informed me that the tech that does the X-ray was out of the office today.

Christine Reddy

18:04 29 Feb 24

This office canceled my appointment without informing me. They claimed they called and left a voicemail which I never received. I even showed them my call log and voicemail box. I have been trying to get an ultrasound done since December 15, 2023. This is the second place that has been nothing but a disappointment because they don’t care about a patients health nor have any respect to inform patients about issues because they lack communication and compassion. I called Monday this week to give my insurance information and to confirm my appointment. All because the woman who took my insurance information “wrote to many zeros” they canceled my appointment that I needed to follow up with my surgeon appointment on monday (that took me 3 months to get). Now I have to go to an appointment without any imaging because this place is truly despicable. No wonder why patient care is down the drain and people are dying because we can’t get proper Healthcare for insurance that we pay for. I’m bleeding Internally because I’m loosing blood and they needed to confirm where the bleed was. My insurance denied the CT scan order because they wanted a ultrasound order first and yet getting weekly transfusions to keep me barely functioning still we can find the problem. When it places like this who are the problem! Schedule an appointment with this place and you’ll never get any results and probably pass away before you do.Note: it was a STAT abdominal UltrasoundThey could have kept my appointment to self pay and submit to insurance. They gave me an option to drive to Brandon for a walk in and offered a $10 giftcard which would have added 3 hours to my trip for all the driving and waiting as I drive from Auburndale.

Joy Zorn

13:07 09 Feb 24

Front desk staff is rude and unprofessional but in the back they’re great

Andrea Russo

20:57 07 Dec 23

I was nervous to have a MRI because I have issues with claustrophobia. Andrew was professional, calm and understanding. He explained that he would inform me of the time left at various points. I kept my eyes closed and was able to have the test done in the wide open bore machine.

Faye Tucker

15:31 11 Sep 23

The customer service I received was extraordinary. I arrived for my appointment early as I was in the area and needed to hopefully be seen earlier since I had an emergency come up. The X-ray tech Andrew was very understanding of my need and had no problem fitting me in early so I can take care of my emergency. The front office staff was very helpful and understanding as well. Cassidy and Bella went above and beyond their duty to help me out with my emergency and I am absolutely grateful to them. Keep up the great customer service. I will definitely use them again if need be.

MRI Associates- Venice MRI

3.0

Based on 2 reviews

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Rob Magi

20:28 14 Feb 24

Wonderful experience, she even let me try to use my phone for music but the MRI machine yoinked it out of my hand before I even set it on the stool lol. Good laugh, awesome demonstration of the power of one if these magnetic machines in action, and overall a great experience.

Scott

20:16 31 Jan 24

No phone number listed. Useless.

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